Frequently Asked Questions

Shipping is completely FREE on all orders within the United States. There are no minimum purchase requirements.

Orders are processed within 1-2 business days and typically arrive within 5-7 business days. You will receive tracking information by email once your order ships.

No. We offer tax-free shopping on every order. The price you see is the price you pay.

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Contact us at info@heavenjewelsboutique.com to start a return.

At this time, we ship to addresses within the United States only, including all 50 states. We hope to expand internationally in the future.

Each product page includes sizing details in the description. If you are between sizes or unsure, feel free to email us and we will help you find the right fit.

Yes! We are happy to exchange your item for a different size or color, subject to availability. Contact us at info@heavenjewelsboutique.com to arrange an exchange.

Absolutely. All transactions are encrypted with SSL technology and processed through PCI-compliant payment providers. We never store your full card details.

Once your order ships, you will receive an email with a tracking link. If you have not received it within 3 business days, contact us at info@heavenjewelsboutique.com.

Please contact us within 7 days of delivery with photos of the damage. We will send a replacement or issue a full refund at no cost to you.